At La Tienda de la Galería de las Colecciones Reales, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you access our online store, created through the Shopify platform.
In compliance with the provisions of Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce (LSSI), you are informed of the following:
PERSONAL DATA PROTECTION
I. About this privacy policy
This Policy provides essential information regarding Palacios y Museos' use of your personal data. Periodically, we may develop new services or offer additional services. If the introduction of these new or additional services results in any change in how we collect or process your personal data, we will provide you with more information and additional terms or policies. Unless otherwise stated, when these new or additional services are introduced, they will be subject to this Policy. The purpose of this Policy is to:
- Ensure that you understand what personal data we collect about you, the reasons why we do so, and with whom we share it.
- Explain how we use the personal data you share with us to provide you with a great experience when you shop on our website.
- Explain your rights and choices regarding the personal data we collect and process about you and how we will protect your privacy.
We hope this helps you understand our commitment to your privacy.
II. Your rights and preferences: We offer choices and control
The General Data Protection Regulation (GDPR) grants individuals certain rights related to their personal data. The rights granted to individuals are:
- Right of access: the right to be informed and request access to the personal data about you that we process;
- Right to rectification: the right to request that we correct or update your personal data when it is inaccurate or incomplete;
- Right to erasure: the right to request that your personal data be deleted;
- Right to restriction of processing: the right to request that the processing of all or some of your personal data be temporarily or permanently stopped;
- Right to object:
- the right, at any time, to object to the processing of your personal data on grounds relating to your particular situation;
- the right to object to your personal data being processed for direct marketing purposes;
- Right to data portability: the right to request a copy of your personal data in electronic format and the right to transmit such data for use in a third-party service; and
In order to allow you to easily exercise these rights and register your preferences regarding how La Tienda de la Galería de las Colecciones Reales uses your personal data, we will provide you with the following contact address: C/ Raimundo Fernández Villaverde, 61 7D 28003 Madrid. You can also do so by email at the following address: online.tiendagaleriaccrr@palaciosymuseos.com
III. How do we collect your personal data?
We collect your personal data in the following ways:
- When you register on our website: when you register on our website, we collect certain personal data so that you can shop on it, such as your email address, date of birth, gender, and country.
- Through purchases on the website: when you make a purchase on our website, we collect personal data such as email, name, ID, to be able to invoice you for said purchase.
IV. What personal data do we collect from you?
The personal data we collect when you register on our website are the following:
NAME, ADDRESS, TAX IDENTIFICATION NUMBER AND EMAIL
V. What do we use your personal data for?
The personal data we collect when you register on our website are used to send you advertising related to our products and services by any means (postal, email, or telephone) and to invite you to events organized by the company. In addition, we process the information you provide us with in order to provide you with the requested service and, in the event that you make a purchase with your user account, to invoice it.
VI. Data retention and deletion
The data provided will be kept as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation as to whether PALACIOS Y MUSEOS S.L.U. is processing your personal data, and therefore you have the right to access your personal data, rectify inaccurate data, or request its deletion when the data is no longer necessary.
VII. Protecting your personal data
We are committed to protecting the personal data of our users. We implement appropriate technical and organizational measures to help protect the security of your personal data. However, please note that no system is completely secure. Your user account is protected by a password, so we recommend that you use a unique and strong password, limit access to your computer and browser, and log out after using the service.
VIII. How to contact us
Thank you for reading our Privacy Policy. If you have any questions about this Policy, please contact our data protection officer at the following address:
La Tienda del Palacio Real de Madrid - Palacios y Museos SLU.
C/ Raimundo Fernández Villaverde, 61 7D
28003 Madrid
Owner
The owner of this website is Palacios y Museos, S.L.U.
C.I.F.: B85810331
Registered in the Mercantile Registry of Madrid, volume 26,880, book 203 of Section 8 of Companies, sheet nº M-484436.
Address: C/Raimundo Fernández Villaverde, 61, 7º Dcha, 28003 Madrid.
Contact email: info@palaciosymuseos.com
Rights of access, rectification, cancellation, and opposition
You are informed that you can exercise your rights of access, opposition, rectification, and cancellation by sending a written notification to the legally responsible person for the database. For this notification, you must attach a copy of a valid identification document. You can contact us by email at online.tiendapalacioreal@palaciosymuseos.com or at the following postal address:
LA TIENDA DE LA GALERÍA DE LAS COLECCIONES REALES - Palacios y Museos S.L.U.
Raimundo Fernández Villaverde, 61, 7º Dcha,
28003 Madrid
España
Collection of statistical data
The collection and processing of personal data will have the sole purpose of attending to and managing, in each case, the demand that the User makes through the www.palaciosymuseos.com page, as well as that of sending information, through ordinary and electronic channels, about the activities, products, and services of La Tienda del Reina. In particular, this purpose may be specified in:
- Managing the contractual relationship and its fulfillment and verifying compliance with the General Purchase Conditions that the User has accepted at all times, in relation to their use of www.tiendapalacioreal.es.
- Attending to requests, queries, or suggestions that, where appropriate, the User makes to La Tienda del Palacio Real de Madrid.
- Managing the User's advertising preferences and complying with the legal obligations corresponding to La Tienda de la Galería de las Colecciones Reales.
Link Disclaimer Policy
Palacios y Museos S.L.U. is not responsible for the content of other websites that the user may access through the links appearing on its website and states that under no circumstances will it be able to question or exercise any control over the content of other pages, nor does it guarantee the technical availability, accuracy, reliability, validity, or legality of pages outside its ownership that may be accessed through the links. Palacios y Museos S.L.U. declares that it has adopted all necessary technical measures to prevent any possible damage and subsequent damage to users of its website. Therefore, it is not responsible under any circumstances for any damage to the user's computer derived from browsing the Internet.
Use of this website
This website must be used correctly and lawfully. Users may not take actions that could affect the website or its content by overloading or causing damage to its configuration. It is also not permitted to intervene on the website in such a way that it prevents other users from accessing it or prevents them from using it under normal conditions.
Intellectual and Industrial Property
Palacios y Museos is the owner of the intellectual and industrial property rights of the texts, images, databases, graphics, icons, designed products, as well as the means and forms of presentation and assembly of its pages, either by being the owner of those rights or as assignee of the rights of third parties, who have expressly authorized their inclusion on this website.
Its reproduction, distribution, or transformation is prohibited, unless written authorization from its legitimate owners is obtained. All rights reserved. In compliance with the Intellectual Property Law, any form of reproduction, distribution, public communication, and use, in whole or in part, of the content of the web pages without the express consent of Palacios y Museos, S.L.U., is expressly prohibited.
Legal actions
Palacios y Museos, S.L.U. reserves the right to take legal action if it deems it appropriate, for the improper use of its website and content or for non-compliance with the terms detailed in this legal notice.
Law and jurisdiction
The use of our website and the purchase contracts for products through said website will be governed by competent legislation.